Tips for keeping yourself, and your money, safe

Important security reminder about Wero payments.

If you receive an email or text message claiming that someone has paid you via Wero it is not genuine. Do not click any links.

• If you are already a Wero user, you’ll get a notification directly through your Wero or banking app – Never via SMS or email.
• If are not yet a Wero user, no one can send you money until you’ve activated Wero in the Wero app or in your banking app.
• Wero will never request your personal information, banking information or credit card details via a webpage, SMS, phone call or email.

So remember: Stop. Think. Don’t click. If you are ever suspicious or unsure a message is genuine, report it to your bank immediately.

Do I know you?

Only send money to people you know and trust and be suspicious of unexpected requests – even if they seem to come from a friend. If anything doesn’t feel right, stop and think before you hand over any money.

Buying or selling online? Wise up!

Be careful when buying and selling on online marketplaces, which can be a playground for internet scammers. If in doubt, stop and review the details before completing the transaction.

Be PINtelligent

Avoid prying eyes by covering your screen if you enter your PIN in public. Pick a PIN that isn’t easy to guess and use your phone’s FaceID feature or fingerprint reader for extra security.

Free money? Yeah right.

Don’t be tempted by messages out of the blue offering easy money. Never receive money on behalf of anyone, and never, ever give your bank details to someone you've only “met” online.

Golden rules

Do you know the Golden Rules to keep you and your money safe online?