Tips for keeping yourself, and your money, safe

Stay safe online

Wero will never ask you to complete a security check to receive or release a payment.

If someone contacts you by phone, SMS or email claiming to have paid you with Wero and asks you to share a code, approve a transaction or disclose your banking details, stop immediately. It is likely to be a scam.

Never share your credentials. Access Wero support only through the Wero app, the Wero website or your regular banking app.

So remember: Stop. Think. Don’t click. If you are ever suspicious or unsure a message is genuine, report it to your bank immediately.

Do I know you?

Only send money to people you know and trust and be suspicious of unexpected requests – even if they seem to come from a friend. If anything doesn’t feel right, stop and think before you hand over any money.

Buying or selling online? Wise up!

Be careful when buying and selling on online marketplaces, which can be a playground for internet scammers. If in doubt, stop and review the details before completing the transaction.

Be PINtelligent

Avoid prying eyes by covering your screen if you enter your PIN in public. Pick a PIN that isn’t easy to guess and use your phone’s FaceID feature or fingerprint reader for extra security.

Free money? Yeah right.

Don’t be tempted by messages out of the blue offering easy money. Never receive money on behalf of anyone, and never, ever give your bank details to someone you've only “met” online.

Golden rules

Do you know the Golden Rules to keep you and your money safe online?