Need help?

Need to reach customer support?

Looking for instant support? The Wero app can put you in touch with our dynamic team in the blink of an eye.

Using Wero via your bank's app?

Using Wero through your bank's app? Your bank's customer support team has your back for any questions or snags you hit along the way.


Need answers to common queries?

On the hunt for solutions to everyday woes? Dive into our FAQs page on our website. From troubleshooting to handy tips, we've got you covered! And if you're still stuck, don't be shy—our support team is just a message away through your app.

Lost or stolen device

Do you want to block your Wero? If you are using Wero through your banking app and would like to block it, please contact your bank directly.  If you are using the Wero app, you can request to block your app by clicking on the button on the bottom right of the page, and selecting "I want to block Wero". Once blocked, you will not be able to confirm payments using the Wero app.